On Tuesday, Cafepress informed shopkeepers that they experienced a “redundant system failure that resulted in the corruption of a number of images, deeming many unprintable” stating “Over the next few days we will be removing the pending* status from images as they’re fixed. Our goal is to restore as many as possible, and we anticipate knowing the full results of our work later in the week. We will send a follow-up email to report our status at that time.”

Yesterday, Cafepress informed shopkeepers that they have recovered “99%” of these images:
“Over the weekend we will be adding the recovered images back into the system, and removing them from the pending status. This process is expected to take one to two days, and Shopkeepers should begin to see images removed from pending status incrementally as early as Friday evening.

Please note that there are still a few images (less than 1%) that we’re still working with. If restored, we will add them back into the system and remove from them pending status. If not, we will provide a further update to individual Shopkeepers on Monday.”

Yes, I was hit by this and with thousands of images on Cafepress, I have been trying to find all the effected images. Needless to say, because Cafepress has a poor system for managing huge galleries like mine this is highly impossible. I have been told that Cafepress will be able to tell me which images (if any) of mone are not able to be recovered.

Overall, while it is a pain, I am happy with CP’s response to this problem.

If there is any new news to report on this I will post again.

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J.J. Jackson is President of Land of the Free Studios, Inc. and Cafepress “Top Shopkeeper”. He has been selling t-shirts on-line since 2004 and is the owner of the T-Shirt Entrepreneur, a site dedicated to helping people get involved in the T-shirt Economy. He is also the owner of Funny When Wet T-shirts, American Infidel Tshirts, Uber Gamer T-shirts as well as many other online t-shirt and gift stores.